How to Modernize B2B Trading Platforms?

Our client was founded in 1915 as an independent college bookstore and has evolved into a college textbook wholesaler and point-of-sale solution provider. Over 400 university stores utilize their POS, e-commerce platform, and fulfilment software applications to cater to their customers.
The client was facing various challenges and need –
  • Revamping of their B2B Trading Platform
  • A Communication Channel
  • Digital Payment Method

Our client was looking for a partner who could help design and modernize the website by integrating the latest Retail MMS e-Commerce technology, hosting, order fulfillment, customer service, merchandising and order management, online merchandising, and digital transaction methods.
Integrative Systems entered a relationship with this client, and since then, it has evolved continuously and has achieved multi-dimensional growth.
Integrative Systems helped in –
  • Improving User Experience
  • Integrating Communication Channel
  • Adding Digital Payment Method

Download the case study to know –
  • How Integrative Systems enhanced the go-to-market time of the client.
  • Improved SLAs
  • Improved Customer Satisfaction
  • Which Technology was Used for Modernization?

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